At Candy & Kanlm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and store.
Information We Collect
We may collect the following types of information:
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Personal Information:
- Name, email address, phone number, billing address, and shipping address.
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Order Details:
- Information about the items you purchase, payment details, and transaction history.
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Device and Usage Data:
- IP address, browser type, operating system, and pages visited on our website.
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Communication Data:
- Details you provide when contacting us via email, phone, or other channels.
How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment:
- To process and deliver your orders, including payment processing and shipment.
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Customer Support:
- To respond to your inquiries, resolve issues, and provide assistance.
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Marketing and Promotions:
- To send you promotional offers, updates, and newsletters (if you opt-in).
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Website Improvement:
- To analyze usage trends and improve the functionality and user experience of our website.
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Legal Obligations:
- To comply with applicable laws and regulations.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:
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Service Providers:
- Third-party companies that help us with order processing, shipping, payment processing, and marketing.
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Legal Requirements:
- Authorities or organizations if required to comply with legal obligations.
Data Security
We implement industry-standard security measures to protect your personal data. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Phone: +971 5810 86647
- Email: Wuzhisheng999@gmail.com
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.
